The workshops will provide delegates with an opportunity to engage in in-depth discussion on topics of vital importance to positively professional hosting. The workshops will be led by experienced and knowledgeable facilitators who will share their knowledge and encourage delegates to contribute to the discussions. There will be two opportunities for delegates to attend the panel discussion led by experienced hosts.
Following the workshops, a representative from each workshop will report back to the afternoon plenary session on the key issues covered. Any relevant issues will be forwarded on to @home NEW ZEALAND or regional groups for their consideration.
Workshop Session A:
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Topic 1:
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Panel Discussion – Experienced hosts will answer questions from delegates on all aspects of positively professional hosting.
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Topic 2:
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Caring for the environment – discussion on a range of sustainability, environmental and energy efficiency issues. What should B&B hosts be doing? More details
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Topic 3:
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Local Authority Rating – a discussion of the issues behind local authority tourism levies, commercial or non-commercial rating and other charges. More details
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Topic 4:
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Marketing and Quality Assurance - discussion on the 4 P's, the keys to successful marketing and quality assurance. More details
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Workshop Session B:
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Topic 5:
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Panel Discussion - Experienced hosts will answer questions from delegates on all aspects of positively professional hosting.
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Topic 6:
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Internet Marketing - a discussion on how to get the most from internet marketing and social networking sites. More details
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Topic 7:
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Financial Management - discussion on budgeting, planning, tax, pricing and ensuring your B&B is cost effective. More details
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Topic 8:
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Health and Safety - discussion will cover fire protection, emergency management and guests with disabilities. More details
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